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Fresenius Helios

The objective of the HELIOS quality management system is to continuously improve the results of medical treatments in the hospitals. To this end, HELIOS has developed a method that combines the use of quality indicators with internal quality management measures.

The quality of medical results from the different treatments is measured using key indicators compiled from administrative data. If statistical abnormalities arise, we examine these in a peer review process.

HELIOS QUALITY PERFORMANCE INDICATORS (EXTRACT)


Indications / standardized mortality ratio (SMR)12013 SMR2012 SMR2
Chronic obstructive pulmonary disease (COPD)0.700.68
Acute myocardial infarction (AMI)0.750.72
Heart failure0.630.66
Ischemic stroke0.890.87
Pneumonia0.710.68
Hip fracture0.810.99

Indications / standardized mortality ratio (SMR)12013 SMR2012 SMR2
Chronic obstructive pulmonary disease (COPD)0.700.68
Acute myocardial infarction (AMI)0.750.72
Heart failure0.630.66
Ischemic stroke0.890.87
Pneumonia0.710.68
Hip fracture0.810.99

A prerequisite for this is that we make our own quality transparent on the basis of G-IQI quality indicators (German Inpatient Quality Indicators). These indicators are used not only in the HELIOS hospitals, but in many other German hospitals. According to 2011 data from the German Federal Statistical Office, the G-IQI indicators (e. g., heart failure) cover approximately 42% of all hospital cases and approximately 52% of all hospital deaths in Germany.

We have defined specific targets for 46 of the G-IQI quality indicators. These targets are set at a level above the national average for Germany. In 2013, we achieved this target for 42 quality indicators, a success rate of 91% (2012: 91%).

As shown in the table above, HELIOS achieved an SMR of 0.63 for heart failure (2012: 0.66). This indicates that the mortality in the HELIOS hospitals was 37% below the average of all German hospitals (2012: 34%). In the case of four G-IQI indicators, we did not achieve the target value. HELIOS has analyzed the cases in the hospitals concerned in order to identify opportunities for improvement and to implement appropriate measures.

In addition, HELIOS is involved in the Initiative of Quality Medicine (IQM) to which approximately 12% of all German hospitals, hospital operators, and university hospitals now belong. This makes it possible to compare and exchange information with other hospitals.

HELIOS provides full transparency for all quality data. For each acute care hospital, the results for medical treatment quality as well as the occurrence of the 17 most common infectious agents are published on the website www.helios-kliniken.de.

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